4 Takeaways from Alan Baer’s Chat on Coffeebreak Logistics

Nov 16, 2021 | Transportation and Supply Chain News

Alan Baer CoffeeBreak Logistics

Last week, OL President, Alan Baer, spoke on everything from the future of the supply chain to what makes OL “local around the world” when he appeared on Coffeebreak Logistics – No Booking.

Coffeebreak Logistics – No Booking is a show on LinkedIn hosted by Jose Montoya, Vice President of Business Development & Marketing at Sigma Business Consulting. The program highlights different industry leaders and analyzes the latest issues in supply chain logistics.

Although the conversation featured glimpses into Baer’s past, it focused mainly on the current issues in the industry and how OL is navigating these rough seas. Here are four key takeaways from the discussion:

1.) Port Congestion to Extend Through

The holidays will contribute to further delays due to vacations and business closures. Baer believes congestion and backlogs will continue well into 2022 and possibly into 2023.  

Early in the conversation, Baer and Montoya dove into a pressing question for businesses and consumers worldwide: what exactly will be available this holiday season?

Baer stated that cargo on the 80+ ships waiting outside the port of Los Angeles and Long Beach is unlikely to arrive in stores for Black Friday.

“We’ve had some ships that arrived around the 15th of October, and they are just berthing this week [11/15] onto the dock,” he said.

He elaborated that OL partners in China estimated that shipping capacity is operating at about 70% due to congestion, yet cargo volume is up around 30%.


Power Rationing is now underway in China,

with production capabilities down by 40%! Factories in at least ten Chinese provinces… To Learn more about US/China supply chain relations read more at our resource page here.

2.) Trucker Shortage to Continue Through 2022

Limited capacity also extends to labor, where a truck driver shortage of over 80,000 drivers grips the United States. Montoya and Baer examined trucking’s current predicaments and the industry’s future.

Driver behavior changed since the onset of the pandemic, with many choosing routes closer to their homes and families. The trucking industry has an increasingly aging workforce and faces difficulty attracting younger drivers. But the need for trucking in the supply chain cannot be understated.

“That last mile is in a truck,” Baer said. “When you come right down to it, you can go to any store, and in the end, those goods showed up in a truck.”

Baer predicts that will become prominent in the long term. Immediately, however, trucking shortages are an obstacle that global logistics companies must face and address sooner rather than later.

What about coming up with adding more funds to pay drivers, afford clean trucks & fees, or a comprehensive plan to match up import empty returns to exports so we can avoid the ports? –Carrie Murphy [CCO – OL USA]

3.) US Infrastructure Problem: Investment Needed to Address Increasing Consumer Demand

Another topic the pair touched on is the lack of adequate infrastructure in the United States. President Biden recently signed his $1 trillion infrastructure bill into law. The bill’s funding will address a number of US infrastructure problems including clearing the backlog at ports and improving roads, bridges, and rail systems throughout the country.

This is the first large-scale investment in US infrastructure in decades. Yet experts agree that the funds are not sufficient to make the required improvements. The absence of necessary investment is part of the reason for many supply chain disruptions.

The boom in consumer demand in 2020, triggered by a shift to spending on goods, caught the neglected American supply chain and its infrastructure by surprise. Baer indicated that infrastructure at the ports, roadways, warehouses and other nodes along the supply chain path is underequipped, understaffed, and unprepared to handle such a rise in demand.

“This is the result when triple the demand meets historical two percent investment in infrastructure if you will,” Baer stated.

4.) Better Customer Service Requires a Personal Touch

When asked about OL’s tagline, “Local Around the World,” Baer highlighted what makes OL special: its personal touch. OL seeks to provide its customers with a local feel wherever they do business. Regional employees can supply the most up-to-date information and intricate knowledge of the areas where customers wish to import or export their goods.

“…it’s personal touch. OL seeks to provide its customers with a local feel wherever they do business. Regional employees can supply the most up-to-date information and intricate knowledge of the areas where customers wish to import or export their goods.” - Alan Baer, President of OL USA

OL USA is dedicated to growing its networks to preserve and expand its local expertise. As a company we move over 100,000 teus annually, our staff speaks over 17 different languages, and we have a network of over 140 agents covering 140+ countries. OL USA offers our clients a single-source experience from beginning to end, which is reflected in our 99% customer retention rate. Local, around the world has allowed OL the wherewithal during uncertain times to invest further as an organization and add 65 new hires so far in 2021.

“Clearly, as you travel around, there’s a difference; there are just different takes on how people speak to each other, how they interact,” Baer said. “No matter where your cargo is coming to or from, we are local even though we are sitting in Singapore, Sydney or Beijing; it didn’t matter at that point; you had the same feeling of localness about the organization.”

“No matter where your cargo is coming to or from, we are local even though we are sitting in Singapore, Sydney or Bejing; it didn’t matter at that point; you had the same feeling of localness about the organization.” - Alan Baer, President of OL USA

But at its core, it’s the company’s staff that provides that personal touch and extraordinary customer service. Baer emphasized his employee’s speed of response when corresponding with customers, their dedication to going the extra mile (even absorbing costs when something goes awry), and their ability to grow the company’s client base as the competition loses customers. 

Check out the full interview here and for more information on OL’s expansive services, visit https://www.ol-usa.com/services/

About OL

OL USA has become one of the fastest-growing bonded NVOCCs in the world and has service contracts with the highest-rated ocean carriers.  Through our integrated network of agents across the globe, we have a presence in all major trade and business centers. Working with importers, exporters, and freight forwarders, we can move their goods quickly and efficiently and provide a breadth of door-to-door services worldwide.

OL USA offers our clients a single-source experience from beginning to end, along with the technology to handle today’s globalized market. OL USA is Local, Around the World. 


About Coffeebreaks

Coffeebreak Logistics – No Booking airs on LinkedIn and examines the state of global logistics and some of the most pressing issues in the supply chain. The show features Logistics & Supply Chain leaders across the globe who bring their views on today’s hot topics and share their stories, strategies, and advice on how to successfully navigate these tumultuous times.

Sign up for The Saturday Shipper

It’s a weekly newsletter that breaks down all of what’s happening in the shipping industry. We promise to only send it out once on Saturdays!

Take me there!

Spring Cleaning Your Supply Chain: Streamlining Operations with 3PL Solutions 

As the flowers bloom and the temperatures rise, it's not just nature that's undergoing a transformation—your supply chain is too. With the arrival of spring, businesses face a myriad of challenges that can disrupt operations and impede efficiency. But fear not,...

Navigating Supply Chain Disruptions: Why a 3PL Partnership is Essential in 2024

In today's fast-paced world of global trade, the resilience of your supply chain isn't just a competitive advantage—it's a necessity. As we embark on the journey into 2024, businesses are encountering a unique set of challenges that are testing the very fabric of...

Navigating the Long Way Around: Challenges and Solutions for Rerouting Cargo Ships to the Cape of Good Hope 

In the fast-paced world of global trade, the closure of key maritime routes can send shockwaves through supply chains, affecting businesses worldwide. Recently, closures in the Red Sea/Suez Canal have forced cargo vessels to reroute through the Cape of Good Hope,...

Lunar New Year Disruptions Might Deepen Canal Concerns  

Lunar New Year, also known as Chinese New Year or Spring Festival, marks the beginning of the lunar calendar year in many Asian cultures. It's a time of joyous celebration, family gatherings, and centuries-old traditions. Each year is associated with one of the twelve...

Charting New Courses: 3PL Strategies Amidst Canal Closure Uncertainty

In an unexpected turn of events, the global logistics community faces a significant challenge: inaccessibility for both the Suez and Panama Canals. These closures aren't just a temporary glitch in the system; they represent a seismic shift in the way goods move around...

Setting Your Supply Chain Goals for 2024

Have you ever considered how the backbone of your business operations—your supply chain—could be the key to your success in 2024? As we embark on a new year, it's crucial to reflect on the importance of effective supply chain management in this dynamic business world....

Closing Canals, Opening Opportunities: A Perspective on Crisis Management 

Navigating Through Canal Crises   In recent times, two of the world's most strategic maritime passages, the Panama and Suez Canals, have encountered significant challenges that have rippled across global trade and logistics. The Panama Canal, an...

Navigating The Future: A Glimpse into the Logistics Landscape

In an era defined by interconnectivity and rapid globalization, the intricate dance of goods across borders has become the lifeblood of modern commerce. As businesses transcend geographical boundaries to reach consumers far and wide, the significance of efficient...

Red Sea Tensions Rising

What’s the impact on global shipping if the Red Sea tensions continue to rise?  In the intricate tapestry of global shipping, the Red Sea stands as a linchpin, weaving together the diverse threads of international trade and commerce. Nestled between the continents of...

Impact of Ukraine De-escalation

Global Logistics: Navigating Opportunities After Conflict Resolution  In the complex arena of international geopolitics, the ongoing conflict in Ukraine stands as a focal point with far-reaching implications. As discussions around potential resolutions gain momentum,...